Courses built from your policies, procedures, induction, handbook and know-how

We turn your policies, procedures and training material into short phone courses, checked line by line, with records you can show an inspector or auditor.

Try the sample course (opens in a new tab)Book a 15-minute call
Working Alone Safely3 of 8
You’re running late for a visit. What do you do first?
Text your next client
Call the office first
Skip the check-in
Next

Tap the phone to try it. It opens in a new tab.

Courses we can build from your own documents

Lone workingSafeguardingMedicationNew starter inductionFire safetyData protectionCode of conductInfection controlComplaints handlingCyber securityManual handlingCustomer serviceNew system roll-out

Why it matters

Most staff sign the policy. Few could explain it on shift. We turn your own document into something they can use.

A care worker leans over to help an older woman with a colouring activity at a table.

What a signature provesWhat a record proves

That someone opened the PDF.

That they answered your questions on your policy, and when.

Policy sign-offS. TaylorLone working policy · signed 11/11/26
Completion recordSam Taylor · Passed 7/8 on the second attemptLone working policy v3.2 · 11/11/26

From policy to record

Four steps, and you stay in control of every one.

  1. Your policy

    You send the document your team already uses, as Word or PDF.

  2. Drafted

    We draft a short course from it, section by section, in plain English.

  3. Check reportSection 4 names a form your team stopped using in 2024. Please confirm.

    Checked

    We check every point against your document, by hand, and flag gaps or outdated references for you to confirm.

  4. Completion recordSam Taylor · 7/8 · second attemptLone working policy v3.2

    Signed off

    You review the course in manager mode and approve it. Every record names the policy version.

What you can check

Every point traced to a section of your document
Gaps flagged, never copied
First attempt, final score and attempts on every record
Document version on every record
Built to WCAG 2.2 AA
Works on any phone, no app

What staff do

Staff listen to short scenes, sort what comes first, and choose what they’d do. You see who passed, and when.

Each course takes 10 to 15 minutes and fits into a break. Try the sample (opens in a new tab)

A construction worker in a hard hat sits on an upturned bucket, looking at his phone during a break.

Prices

One course

For one document staff need to understand now.

A 10 to 15 minute course from your document, our line-by-line check, one round of your changes, completion records, and a SCORM file if you use your own system.

from£750

Start with one

Five courses

For the set that comes up at inspection or induction.

Everything in One course, five times over (£650 each), plus a yearly check against your latest versions.

from£3,250

Ask about five

Changes to a live course from £95. No contract; you pay per course.

Checked by hand, line by line

Check report · Lone working procedure v3.2 4.1 Check in every 2 hours: matches section 4.1 4.3 Code word: matches section 4.3 Section 4 names a form your team stopped using in 2024. Please confirm.

What we check

Every point in the course is traced to a section of your document. We flag gaps, contradictions and outdated references for you to confirm, rather than copying them in.

What we don’t do

We don’t give legal or clinical advice, and we don’t rewrite your document. You stay responsible for it; we make sure the course says what it says.

Email us hello@handraillearning.co.uk

Questions managers ask

Who is responsible for what the course says?

You are. The course follows your document, and you sign it off. We check it matches, and we flag anything that looks wrong or out of date.

What happens when our policy changes?

Send us the new version. We update the course and its version number, so new records show which version staff completed. Changes to a live course start from £95.

How long does a course take?

Staff take 10 to 15 minutes. For us, one course is usually ready for your review within two weeks of receiving your document; we agree the date before we start.

Can you build courses that aren’t about a policy?

Yes. If it’s written down, we can build from it: procedures, induction, a new system, product knowledge. If it isn’t written down yet, we start from a short call and a draft you approve.

Do staff need an app or an account?

No app. Staff open a link on any phone. If you have your own learning system, we provide a SCORM file instead.

Where is our staff’s data kept?

We agree in writing how learner records are held, and where, before any staff data is shared. Until then, we hold nothing about your staff.

Is it accessible?

Courses are built to WCAG 2.2 AA, with captions, transcripts, keyboard access and screen reader checks. See our accessibility statement.

Will this make us compliant?

No course can promise that, whether the regulator is CQC, Ofsted or the HSE. What it gives you is evidence: a record of who completed which version of your document, and how they did.

Try it on your phone

A five-minute preview, no sign-up. Built from a real, published lone-working policy for a made-up care provider, the way yours would be.

From £750 per course

Try the sample course (opens in a new tab) hello@handraillearning.co.uk